Callcenter Archive
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Know The Basic Of Call Center Services
Posted on July 27, 2009 | 3 CommentsWhat is call center? A call center is a physical location where larger volumes of calls are handled by an outsourced company. It usually a centralized office used for the purpose of receiving and transmitting large volume of telephone requests for the purpose of business... -
Asterisk Call Center
Posted on September 21, 2008 | No CommentsEach client’s treatment in the company has a potential or real profit, and lost every incoming call means a direct loss of customer, and thus – money. Raw incoming call is undermining customer confidence in the company’s ability to work effectively with customers and, therefore,... -
Pakistan fast becoming the next “Hot” place for call centers?
Posted on June 15, 2006 | 2 CommentsPTCL has installed a new software in their network, Calls made through the internet has been jammed. Pakistan June 2006: PTCL (Pakistan telecommunication private limited) has installed software on their network which has blocked calls being made over the internet causing great difficulty for both...
