Call Center Solutions Archive
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The IVR Benefits
Posted on July 31, 2009 | No CommentsAn IVR, or Interactive Voice Response, is usual for consumers today. Most individuals get the benefits of IVR daily in their interactions with their different service providers. IVR is used in industries like: insurance, auto sales, trucking services and phone service etc The benefits of... -
Know The Basic Of Call Center Services
Posted on July 27, 2009 | 3 CommentsWhat is call center? A call center is a physical location where larger volumes of calls are handled by an outsourced company. It usually a centralized office used for the purpose of receiving and transmitting large volume of telephone requests for the purpose of business... -
Pakistan fast becoming the next “Hot” place for call centers?
Posted on June 15, 2006 | 2 CommentsPTCL has installed a new software in their network, Calls made through the internet has been jammed. Pakistan June 2006: PTCL (Pakistan telecommunication private limited) has installed software on their network which has blocked calls being made over the internet causing great difficulty for both...
