31
Jul
stored in: Call Centers
An IVR, or Interactive Voice Response, is usual for consumers today. Most individuals get the benefits of IVR daily in their interactions with their different service providers. IVR is used in industries like: insurance, auto sales, trucking services and phone service etc
The benefits of IVR are such that a company can take its obtainable business [...]
15
Jun
PTCL has installed a new software in their network, Calls made through the internet has been jammed.
Pakistan June 2006: PTCL (Pakistan telecommunication private limited) has installed
software on their network which has blocked calls being made over the internet causing great difficulty for both local and international call centers in Pakistan [...]