Archive | Call Centers RSS feed for this section
What are the IVR Benefits for my business?

What are the IVR Benefits for my business?

An IVR, or Interactive Voice Response, is usual for consumers today. Most individuals get the benefits of IVR daily in their interactions with their different service providers. IVR is used in industries like: insurance, auto sales, trucking services and phone service etc The benefits of IVR are such that a company can take its obtainable […]

Read full story Comments { 0 }
Know The Basic Of Call Center Services

Know The Basic Of Call Center Services

    What is call center? A call center is a physical location where larger volumes of calls are handled by an outsourced company. It usually a centralized office used for the purpose of receiving and transmitting large volume of telephone requests for the purpose of business transactions. Most of the call centers work with […]

Read full story Comments { 5 }
Small Business Owners Using Professional Voicemail Greetings

Small Business Owners Using Professional Voicemail Greetings

More and more small business owners are realizing that their voicemail greeting plays a large role in impressing their customers and bolstering their image. Those business owners who want their company to stand out are utilizing professional voice talent such as Lecia Macryn Voice Services www.Macryn.com who specialize in recording custom phone greetings. President, Lecia […]

Read full story Comments { 1 }
How IRV Technology Can Help Market Your Business

How IRV Technology Can Help Market Your Business

IVR systems that the typical person deals with on a regular basis are telephone banking, tele-voting and credit card transactions. Now, even the operator is automated. Years ago you would dial zero and get a real person at the other end of the line. Nowadays dialling 411 will get you an automated system fully designed […]

Read full story Comments { 0 }
The Efficiency of Call Center Software

The Efficiency of Call Center Software

symond asked: Call center software is like a productive support for BPO industry. It is an essential part of every call center which wants proficiency and productiveness. Nowadays, people are frequently looking for some kind of reliable solution for their business that can take them to a high level of success. However, it can be […]

Read full story Comments { 2 }
Plum Voice Announces the Release of a New Ivr Survey Application

Plum Voice Announces the Release of a New Ivr Survey Application

Plum Voice has now released a way for businesses to develop online surveys that can be transmitted by either the web or phone. These new surveys are completely customizable – allowing you to decide how many questions you’d like to ask as well as the look, sound and feel of the survey page. After you […]

Read full story Comments { 0 }
Pacific Timesheet Announces Interactive Voice Response (ivr) Support

Pacific Timesheet Announces Interactive Voice Response (ivr) Support

Jason Trend asked: Las Vegas, NV — Pacific Timesheet, the leading name in timesheet and time tracking systems, announces its providing integrated solution for project management, online timesheet approval and online reporting. Employees will be able to submit their timesheets via the Web, using time clock or over the telephone using interactive voice response (IVR) […]

Read full story Comments { 0 }