In Asterisk queues.con file is where we define queues and the way that how to handle the callers.
• Reasonable queuing support within Asterisk
• Queues can have static or dynamic members
• Members can be channels, or Agents
• Automatic distribution of calls based on queue strategy
Here is queues.conf options are available: Read the rest of this entry »
Tags: musiconhold, queue, Queues